Website mphasis
Job Role: AWS Technical Support Engineer
Eligibility: Graduate
Experience: Freshers/ Experienced
Job Location: Pune
Company Profile:
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Skills:
- Hands-on experience with Windows /Mac OS environments
- Excellent problem-solving and communication skills
- Hands-on experience with Windows /Mac OS environments
- Good understanding of computer systems, mobile devices, and other tech products
- Familiarity with remote desktop applications and help desk software (eg. WebEx, Logmein, Bomgar)
- Knowledge on Citrix Virtual Apps, AWS technology and Desktop.
- Basic knowledge on Virtualization technology.
- Graduate 1+ years of relevant experience.
- Knowledge on Ticketing tools (e.g ServiceNow, RemedyForce)
- Familiar to the Citrix, AWS environment
- Aware of ITSM Process (Incident management)
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To apply for this job please visit mphasis.ripplehire.com.